Privacy Policy

This Privacy Policy explains how SilverGents ("we," "us," "our") collects, uses, and shares information when you use our services (the "Service"). If you do not agree with this Policy, please do not use the Service.

Information We Collect

• Account data: name, email, password, and account identifiers.
• Profile data: photos, bio, interests, preferences, and other information you choose to share.
• Sensitive data you choose to provide: age, gender identity, sexual orientation, and preferences.
• Communications: support requests and report submissions. Messages between users are end-to-end encrypted and we do not access message content.
• Device and usage data: IP address, device type, app/browser details, pages viewed, and activity logs.
• Location data: approximate location derived from IP or precise location if you grant permission.
• Payment data: payments are processed by Stripe; we do not store full card details.

How We Use Your Information

• Provide and operate the Service, including matching and messaging features.
• Protect users and the Service by preventing fraud, spam, and abuse.
• Personalize your experience and improve product features.
• Communicate with you about account updates, security alerts, and service notices.
• Comply with legal obligations and enforce our Terms.

Legal Bases for Processing (EEA/UK/CH)

Where applicable, we process personal data based on: (1) performance of a contract (providing the Service), (2) legitimate interests (security, fraud prevention, product improvement), (3) your consent (optional features like analytics where required), and (4) legal obligations.

Sharing of Information

We do not sell your personal information. We may share information:

• With service providers: hosting, analytics (Google Analytics), and payments (Stripe).
• With other users: information you choose to make visible in your profile.
• For safety and legal reasons: to comply with law or protect users and the Service.
• In business transfers: as part of a merger, acquisition, or asset sale.

Cookies and Analytics

We use cookies and similar technologies for essential functionality and, where permitted, analytics. In the EU/EEA/UK/CH we require explicit consent before loading analytics. See our Cookie Policy for details.

Data Retention and Deletion

We retain information for as long as needed to provide the Service and meet legal obligations. Account deletion is a soft-delete: your profile is removed from active display, and data is retained for a limited period for safety, compliance, and backup purposes. We may retain certain records such as transactions and legal holds.

Your Rights and Choices

• Access/Portability: request a copy of your data.
• Correction: update inaccurate information.
• Deletion: request deletion of your account.
• Objection/Restriction: limit certain processing where applicable.
• California rights: you may opt out of sale/share if applicable and request information about data use.

International Transfers

We may process data in the United States and other jurisdictions. We use appropriate safeguards for cross-border transfers where required.

Security

We use administrative, technical, and physical safeguards to protect your information. No system is completely secure; please use strong passwords and keep your account information confidential.

Contact Us

For privacy questions or requests, contact [email protected].